Frequently Asked Questions

We accept returns of unopened/unused products within 30 days of purchase. 

Prior authorization is required.

• Products can only be returned if they are still in their original condition and packaging. Used products, or products damaged by the customer will not be eligible for refund.

• Exceptions will only be made for problems or defects that are covered under our 1 year warranty.​

• Customer is responsible for paying return shipping. To assure your refund please use a trackable mail service, we will not be responsible for lost or missing packages.​

• Approved refunds will be credited to the original payment method.

• To initiate a return, please fill out the Return Merchandise Authorization form below.