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1 Year Warranty

  • Imperium Controls warranties the mechanical and electronic components of our products and guarantees the materials and workmanship free of defects, if used under normal operating conditions within a period of one (1) year from the purchase date.

  • All returns and claims must be presented with the original proof of purchase.

  • If you find that there are any defects with this product that relate to either the workmanship or the materials but are not due to improper use or user error, Imperium Controls shall, at its discretion, either replace or repair the product using the appropriate new or reconditioned parts.

  • In the case that Imperium Controls decides to replace the entire product, the date of the limited warranty shall apply to the replacement from the date of the purchase of the initial product for one (1) year.



  • Excessive glue on the sockets can lead to glue contacting the ball valve. This can prevent the ball valve from functioning as intended. If this occurs, it is not covered under warranty.

Product Registration

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If you purchased multiple products, please submit a registration form for EACH valve type / size. 

Return Merchandise Authorization

If you are experiencing problems or defects that you believe are covered under warranty, please fill out our Return Merchandise Authorization (RMA) form.

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